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Store Policies

Privacy Policy
General Policy – agmdealtime.com / AGM Family Corp protects the privacy of its customers. We share only that data necessary for validation of credit transactions, verification of identity, shipping and billing addresses and obtainment of payment.
 
Personal data – agmdealtime.com / AGM Family Corp does not share individually identifiable personal data obtained through the order process, other than credit experience, with any other entity.

Satisfaction Guarantee & Return Policy
We, at AGM Deal Time, love what we do, and we think it shows. We want you to enjoy shopping with us. In fact, we want you to enjoy it so much that you'll tell your friends and family about us!

AGM Deal Time holds the highest standards in customer service. We are committed to taking care of you.  If for any reason you are not completely satisfied with your order, contact us. We aren't a big faceless corporation, we're a family-run business and we want to make sure you enjoy your order.  Your satisfaction is more important to us than today's sale.

 

Thirty Day Return Policy
When buying items online, we understand that things can be different than you expect.  Computer monitors don't always depict color as expected or sizing can be challenging, but whatever the reason, AGM Deal Time is happy to accept returns for refunds unless otherwise stated. That means no risk shopping for you.

Returns are easy, but there are a few things to go over so that we can process your return quickly and accurately:

For return authorization, you must contact us within 30 days of the invoice or purchase date.  Item(s) must be in new unused condition with all retail packaging. Electronic items are non-refundable if the manufacturer's seal has been broken/opened. Refunds will be given in form of original payment for purchase price only (shipping and insurance not refunded). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Return policy does not apply to bulk and special orders. 

Package the return carefully so that it arrives safely. Shipping damage to AGM Deal Time is not covered.  

If the return has not been pre-authorized or is not in original condition with all retail packaging, a 15% restocking fee will be charged, so contact us, include the invoice, and package the item safely.

Sometimes there are special circumstances. Contact us, as we are happy to work with you.
Policies subject to review or change without notice.

To send an item(s) back to AGM Deal Time for return, exchange, or store credit:
  1. You must contact us within 30 days of the invoice or purchase date for return authorization.
    email:  customerservice@agmdealtime.com  phone: 239-826-8337 M-F 9-7 EST
  2. Fill out the reason for the return and include your invoice, and package the item carefully. The item(s) must be in new re-sellable condition with all original retail packaging (this does not refer  to bubble wrap, shipping box or similar).
  3. Send package to...
    AGM Family Corp
    Returns Department
    1242 SW Pine Island Rd.
    Suite 42-510
    Cape Coral, FL 33991
  4. Smile!  It was easy!
Cost of return shipping is not covered by AGM Deal Time.
If the return has not been pre-authorized or is not in original condition with all retail packaging, a 15% restocking fee will be charged, so contact us, include the invoice, and package the item safely.

Shipping damage is not covered. Please use the original packing materials or your own packing materials to insure a safe return. You may insure the package at your cost.
What To From AGM Deal Time
All items/merchandise is new - All items are new in their original packaging straight from the manufacture or distributor.
Quality - We insist that everything about AGM Deal Time is high quality including the product, packaging, shipping, product instructions, and customer service.  With AGM Deal Time quality is a way of doing business. 
Service - Our favorite!  Our focus is on providing excellence in customer care.  We don't just sell you a product, we are here to lend support before, during, and after the sale. Whatever your question, AGM Deal Time is happy to help you find an answer that works for your specific needs.  We believe good customer service should be easy.
    
Shipping Policy    
AGM Deal Time uses UPS, USPS, and FedEx for all domestic shipping and the USPS for international shipping. 
All Orders: 
  • Personal Checks and Money Orders require clearing before orders are processed and shipped.   
  • We do ship to PO Box via the United States Postal Service (USPS) Priority Mail.  Delivery by these methods can be shorter or longer depending on the USPS.
  • Busier times of the year will yield longer delivery times.
  • Express Mail is available during checkout.
  • Tracking is included on domestic and International shipments.
  • AGM Deal Time always combines shipping when possible to save you money.
International Orders:
  • There is a 5 - 6 business day handling time for international orders.
  • Delivery for international shipping can be delayed for longer periods of time
    depending on the customs clearance of your country.
  • International orders may have additional Value Added Tax (VAT), duties, and/or other
    fees due.  We have no control over these fees and cannot predict if and what you may be charged.  These fees are the responsibility of the recipient and cannot be prepaid.
  • True value will be marked on all customs forms for international order and complete invoices will be included.  
AGM Deal Time accepts:
  • Visa, Master Card, Discover, American Express
  • Cashier's Check or Money Order
  • Personal Check (shipment subject to check clearing)
Please make all personal checks, money orders, and cashier’s checks payable to: AGM Family Corp.
Please note, Florida residents add 7% sales tax.

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